Frequently Asked Questions

Can I return or exchange my purchased items?

Yes, you can return or exchange your purchased item at Ayesh Stores as long as the item is in good condition and still in its original packaging as inspected by our staff. Original receipt is required.

What is the return policy?

  • The item will be refunded and should be accompanied by the original proof of purchase or receipt.
  • The item must be in good condition and it should be in its original packaging together with the paperwork, parts, accessories that came along with it.
  • You will be refunded via your original payment method.

How long do I have to return the item?

You have 15 days from the date of purchase to return an item that meets our return policy.

How do I return my items?

Two ways to return your items: Drop the item at Ayesh Stores or arrange for pick-up by sending an email to info@ayesh-group.com or by calling us at +97165588551

How will I get a refund of my returned items?

Refund will be processed via your original payment method.

What is the delivery time frame?

All our products are brand new and original products in their original packaging – unless otherwise stated.Regular deliveries take up to 7 working days (excludes weekends & holidays).

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